As of Sep 22, 2026
All companies

Customer researchFounded

Listen Labs

Runs AI interviews and analyzes customer feedback.

Alfred Wahlforss
Alfred Wahlforss
Florian Juengermann
Florian Juengermann

Business performance

Read the revenue model
Valuation
$500.00M
ARR
Not disclosed
Annual revenue
Not disclosed
Users / customers
Not disclosed
Net income
Not disclosed
Revenue multiple
Unavailable

Reading the numbers

Research buyers and interview respondents are different populations. Respondent recruitment, validation and model costs must be deducted from research revenue.

01What it sells and who buys it

Listen Labs conducts AI interviews and turns responses into reports, highlight reels and presentation material. It targets companies making product, advertising and brand decisions.

02How the business makes money

It sells business research and platform access, combining participant recruitment, interviews and analysis. Sales discussions scope the company's research requirements.

03Marketing and customer acquisition

Listen Labs linked a direct interview experience to enterprise research references.

  1. 01

    Reduce the time constraint of customer interviews

    AI conducts interviews and follow-ups, then synthesizes responses. The commercial value is helping product and marketing teams use more customer evidence in decisions.

    Source
  2. 02

    How distribution and adoption expanded

    A public AI personality interview lets visitors experience the interaction and receive a report, with a route to request a business demo. Microsoft and Sweetgreen customer accounts show prospective buyers how the research is used. Separately, a coded billboard recruited engineers and attracted attention in the technical community.

    Source
  3. 03

    Financing the next stage

    A January 2026 Series B raised $69 million led by Ribbit Capital, with Evantic and existing investors participating. Reporting put the valuation at $500 million. The round supports research volume and business adoption.

    Source

How the growth mechanism works

  1. Experience an interview
  2. Receive a report
  3. Assign a business study
  4. Expand recurring research

A personality interview demonstrates the interaction and output directly. Microsoft and Sweetgreen references support organizational evaluation. The puzzle billboard addressed engineering recruitment, not proven customer acquisition.

04Funding and expansion

A January 2026 Series B raised $69 million led by Ribbit Capital, with Evantic and existing investors participating. Reporting put the valuation at $500 million. The round supports research volume and business adoption.

Further reading

  1. 01prnewswire.comRead source
  2. 02listenlabs.aiRead source
  3. 03venturebeat.comRead source
  4. 04forbes.coRead source
  5. 05florianj.comRead source
  6. 06sequoiacap.comRead source
  7. 07sequoiacap.comRead source